Date: 10/10/2017

Keep checking back as we are adding events all the time

The Customer Conference

Aspire

10 October

08:00 - 16:00

Held on Tuesday 10th October, The Customer Conference is a day dedicated to ‘The Customer’ – how to get more, how to create customer journeys and accelerate business. Made up of 30+ seminars and 30+ stand exhibition, The Customer Conference has the capacity to seat 2000 individuals.

Is Your Business Customer Service Excellent?

Aspire

10 October

09:00 - 10:00

What are the challenges for business in terms of providing excellent customer service? How do you meet those challenges and inspire staff to deliver a service which puts the customer at the heart of everything that you do?

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Are you anxious about face-to-face networking? Not sure what to do? Are you and your company missing out?

Colin Tweedie’s engaging and fast-paced session makes sure you have successful networking conversations every time!

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Why and how to map your customer journeys

Aspire

10 October

10:00 - 10:45

Companies that offer great customer experience make more sales and have better customer retention than their competitors.

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Digital Marketing for Growth

Aspire

10 October

10:00 - 10:45

Learn how to improve your digital marketing and drive sales growth from B2B digital marketing specialists, Sharp Ahead.

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How to compete in the experience economy

Aspire

10 October

10:00 - 10:45

As our society evolves, global brands such as Amazon, Apple and First Direct go from strength to strength winning not just hearts and minds of customers but an increasing share of their wallets.

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How to run a business that doesn’t run you

Aspire

10 October

11:00 - 11:45

For most SMEs having a work/life balance is a constant struggle as you aim to do everything and struggle to see the end game! Attend this seminar to understand how you can start running a business that doesn't run you.

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It's a constant frustration for any business online to see their hard-earned and/or paid traffic simply 'bounce' away, never to be seen again.

But what makes a customer bounce? And perhaps more importantly, what is it about other landing pages that encourages the user to stay and take action?

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Driving Sales through LinkedIn

Aspire

10 October

11:00 - 11:45

Learn how to turn LinkedIn into your most valuable lead generation asset. Many business professionals are on LinkedIn, but often don’t know why! Learn how to use LinkedIn to engage with existing and prospective customers to create engagement and drive new business opportunities.

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Supercharge your team

Aspire

10 October

11:00 - 11:45

Come to this exciting, free, engaging workshop during Leeds Business Week 2017 to boost your team’s engagement, productivity, relationships and communication.

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GDPURRRRGH

Aspire

10 October

12:00 - 12:45

GDPurghhhh... Does this mean winter is coming for marketers?

Attend this seminar to understand how to tackle head on making your data GDPR compliant.

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Viral Content – Understanding Consumer Behaviours

Aspire

10 October

12:00 - 12:45

How can we get a better understanding of what content is most effective? At this session, Mindnudge will be discussing some of the latest consumer psychology research insights into why people share content online.

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Video: The Why & How

Aspire

10 October

13:00 - 13:45

Circus PPC will be talking in partnership with Google and Seven Video Productions on the importance of Video. With the 3 different specialists involved, we will cover the importance of video, how to create the video and how to market the video.

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Have you ever stopped to wonder why you make a clear distinction between the personality you show at work and at home?
After all, it is you – the same person. Of course, you use and display different skills and attributes at work and home, but it is still you! Why is it that you only allow yourself to display for example, 50% of what you would really like at work? And what happens to the other half?

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Wake up and smell the coffee

Aspire

10 October

14:00 - 14:45

Whether you’re a solo entrepreneur, lead a team or head up your own organisation, what and how you think has a direct impact on your business success. Too often, we get locked into “Autopilot Thinking,” which informs our habits and decision making. In times of constant change and business evolution, our habits need to change and evolve, too. It’s time to get out of autopilot and take back the controls.

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How to create a business with predictable income

Aspire

10 October

14:00 - 14:45

Build a business with a steady, predictable income!
This seminar is focused at small business owners with less than 10 employees with a revenue of circa £15,000.

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Based on key lessons learnt from thousands of visual marketing campaigns, you too can find out how to improve your lead generation, sales conversion, customer retention, customer profile, operational productivity, health and safety, and company culture!

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Stop being anti-social!

Aspire

10 October

15:00 - 15:45

Or how to stop doing social wrong. Even in 2017 there are many brands getting their social Tone Of Voice wrong and missing out on the power of social.

Let electric help you generate a clearer message for your social channels.

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As part of Leeds Business Week, jrc.agency presents ‘Facebook Ads: The importance of knowing your audience’. You’ll hear from Jonny Ross, digital strategist and Managing Director of award-winning digital agency, jrc.agency, who will be sharing his expert knowledge on Facebook Ads. Did you know that your Ad frequency should never go higher than 3.00?

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Mercedes-Benz of Leeds Breakfast Networking Event

Mercedes Benz

10 October

08:00 - 09:30

Well known breakfast networking with other businesses in the region, this is a not-to-be-missed event

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Bank of England Economic Update Seminar

St Philips Chambers

10 October

08:00 - 10:00

Four months after the General Election outcome, the start of BREXIT negotiations and with policy responses both underway and taking shape the economic prospects for our region should becoming clearer, enabling business and state sector leaders to adapt.

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The Yorkshire Merchandise Show

Crowne Plaza Hotel

10 October

10:00 - 16:00

The Yorkshire Merchandise Show returns for its third year. Building on the success of the previous two shows, this year promises to be better than ever, offering you a unique opportunity to gain valuable insights into the promotional merchandise industry.

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Video Marketing

Crown House

10 October

10:00 - 10:45

"Video is the future of marketing"
A very common phrase - but how do you use video as part of an overall marketing strategy for your business.

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Are you Hard or Soft?

Aspire

10 October

11:00 - 12:00

How important is it to connect to your client and communicate in an engaging manner?
What decisions do we make in deciding how they receive information and in what format?
How Powerful is a physical letter, or will an email sufice?

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West & North Yorkshire Chamber of Commerce Lunch

The Tetley

10 October

12:00 - 14:00

Meet valuable business contacts and raise your company profile at our Women's lunch.

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The Leeds Law Society Business and Professional Networking Lunch

Blackhouse The Grill On The Square

10 October

12:30 - 14:00

Join us for our ever popular networking lunch.

Networking lunches provide the perfect opportunity to refresh existing contacts and form new relationships from within both the legal profession and the business sector in Leeds.

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Scale-up your business using PR

Entrepreneurial Spark

10 October

14:00 - 15:00

Do you want to grow your business? Then you need to get noticed.

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How to Build Customer Engagement Through Personalisation and Marketing Automation

Cloth Hall Court

10 October

14:30 - 15:30

In today’s fast-paced, technology driven, world companies are playing catch-up and struggling to absorb new trends and changes. The speed with which people expect companies to respond to their needs and requirements, combined with how fast they can switch providers, is driving businesses to invest in personalised and automated solutions with the aim of producing better customer engagement.

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Field of Ideas: A Toolbox for Running Successful Businesses

Platform

10 October

15:30 - 17:30

Flock to Platform and join the Alpaca Herd for an energising and stimulating free range session on Business skills from Finance to People to Data and back again.

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Official Cloth Hall Court Launch Party

Cloth Hall Court

10 October

16:00 - 20:00

Well Met, the conference service at Leeds Beckett University, will be celebrating the launch of its brand new conference centre at Cloth Hall Court, as well as its own 10th birthday with complimentary drinks and nibbles!

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Testing Workshop

iSource Group Head Office

10 October

17:00 - 19:00

Take thriving over surviving and breathe new life into your Testing Career!
Career’s in Tech, like the world of Tech are ever changing. Defining overall career goals can help to fuel ambition, however as testers we need to take more of agile approach to our learning and development in order to stay ahead and keep our skills current. Reduce the batch size, keep it lean. Deliver less more frequently, gather feedback early and often. Carry out more experiments and more importantly don’t be afraid of failure.

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How to Present like a Pro

Wrigleys Solicitors

10 October

18:00 - 20:00

Sold Out

In this down-to-earth training session Lee Jackson, a popular Motivational Speaker, Presentation Coach and the 2017 President of the Professional Speaking Association (PSA) will share as many tips as he can to help you speak up front with confidence and authenticity.

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Royal Armouries and Slingsby present: Southbank Social @ Dock 29

Dock 29

10 October

18:00 - 20:00

Relax after a busy day with a free hand-crafted Slingsby gin cocktail and a spot of no-pressure networking with fellow attendees and Yorkshire Mafia guests in an eclectic waterside venue.

Attendance is free but booking is essential as places are limited

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Thewlis Cocktail Evening

Thewlis Cocktail Lounge

10 October

18:00 - 22:30

Join us at Thewlis Cocktail Lounge, located on Park row, to unwind after a day of events and seminars. You will be able to relax and network with fellow attendees of Leeds business week in a casual yet swath setting, and discuss the happenings of the day or just enjoy a general chat, meeting people from all types of businesses.

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